Many businesses are paying $30,000 or more a year for a live attendant to answer and transfer calls, or at least someone that’s divided between other tasks and answering the phone. Is it possible to realize costs savings by utilizing an automated attendant and actually improve customer service?
Bruce Gibbs, President of ServiceMark Telecom recently wrote an article about how to find another $30K and improve customer service with your phone system. The article addresses principles that we have discovered during thousands of meetings with Kansas City area customers for nearly three decades. The article also helps to begin a process of discovery regarding which technologies are relevant or not relevant related to your telephone system.
To receive your free copy of the article “Find Another $30K a Year and Improve Customer Service with Your Phone System”, simply provide your name, company name, e-mail address, and phone number below, and you’ll receive a copy of the article via e-mail right away!